Return Policy

At BackdoorTrading, we are committed to delivering high-quality trading tools like Quantum Swift. However, due to the digital and intellectual nature of our product, we have a specific return policy in place to ensure fairness and clarity for all clients.

Please read the following terms carefully before requesting a refund.

Eligibility for Returns

To be eligible for a refund, the following conditions must be met:

  1. Refund requests must be submitted within 30 days of the original purchase date.
  2. You must send an email to our support team at:
    support@backdoortrading.com
    Include the following:

    • The email used to place the order

    • Your order number (if available)

    • A clear reason for the refund request

Important Notes

  • Learning Curve Disclaimer:
    Quantum Swift is a sophisticated trading tool with a learning curve that may vary based on your trading background. We strongly recommend reviewing our documentation, video tutorials, and support resources before requesting a return.

  • No Refunds for Additional Licenses:
    Additional licenses are considered final and non-refundable. These should only be purchased when you are fully satisfied with your initial license.

Evaluation Process

Once your refund request is received, our team will review it within 3–5 business days. If approved, your refund will be processed via the original payment method.

We reserve the right to deny refunds for accounts showing:

  • Misuse of the software

  • License tampering or sharing

  • Violation of our Terms of Use

Contact

For any questions or concerns about this policy, please reach out to:
📧 support@backdoortrading.com
🌐 https://www.backdoortrading.com

Thank you for choosing Quantum Swift — and we wish you success in your trading journey.